- Information on how to enter and prizes form part of these terms and conditions. By participating, entrants agree to be bound by these terms and conditions. Entries must comply with these terms and conditions to be valid.
The Promoter is VetPartners Australia Operations Limited (Company Number 5807928) of The Park Estate, Level 2, Building A/5 Talavera Rd, Macquarie Park NSW 2113. To contact the Promoter, please email marketing@vetpartners.com.au
Competition period
- The competition commences at 10am AEDT, 5th April 2025 and closes at 11.59pm AEDT, 5th April 2025 (Competition Period).
Eligibility to enter
- Entry is open to attendees of the The Pet Expo Noosa Attendees, 5th April 2025, that are aged 18 years and over (Eligible Entrants).
Eligibility to redeem Prize
- The Promoter reserves the right to redraw the Prize if the winner does not, or the Promoter reasonably considers that the winner is likely to not, meet this edibility criteria.
How to enter
- To enter, Eligible Entrants must, during the Competition Period, use the QR Code provided to them while attending The Pet Expo, 5th April 2025 and fully complete the online entry form, including full name, email address and telephone number.
- A limit of one entry applies per person.
- The prize is a Best For Pet Wellness Plan to the value of $540. The Prize must be used by 30 April 2025 and is not redeemable for cash. Prize is not transferable (Prize).
- All taxes (excluding goods and services tax (GST)) which may be payable as a consequence of receiving the Prize are the sole responsibility of the winner.
- The Promoter is not liable for any loss, damage or injury suffered (even if caused by negligence) as a result of any winner accepting and/or using the Prize, except for any liability which cannot be excluded by law.
- The Promoter is not responsible or liable for any loss, damage or injury suffered by any winner arising from, or in connection with, the Prize.
Prize draw date and time
- The Prize will be drawn at the Promoter’s offices at 5pm AEDT, 8th April 2025.
- This is a spot prize competition linked to The Pet Expo, 5th April 2025 (Main Event). No consideration is paid (directly or indirectly) to attend or participate in the Main Event.
Winner notification
- Winners notified by email or phone by 8th April 2025.
Unclaimed Prizes
- The Prize will be distributed during or after the close of the Competition.
- If a Prize is not accepted or claimed by 30 April 2025 the Promoter will distribute the unclaimed Prize to the next ranking entry as determined by the Promoter in its absolute discretion.
- Winners of unclaimed Prizes will be notified in writing to the email address provided at the time of entry.
- The Promoter assumes no responsibility for any failure to receive an entry or for inaccurate information or for any loss, damage or injury as a result of technical or telecommunications problems, including security breaches. If such problems arise, the Promoter may modify, cancel, terminate or suspend the Competition.
Use of Eligible Entrant’s personal information
- Personal information including the Eligible Entrant’s name, address, telephone number and email will be collected and used for the purpose of conducting this Competition. This may require disclosure to third parties, including local regulatory authorities and the Promoter’s agents or third party service providers, for the purpose of conducting the Competition, or for promotional and marketing purposes (including for direct marketing) (Purpose).
- By entering this Competition, Eligible Entrant’s consent to the use of their personal information for the Purpose, and that the Promoter may contact them for future marketing and material purposes without payment. Eligible Entrants agree that the Promoter may use this information for that purpose.
- Eligible Entrants may access, change or update their personal information by emailing the Promoter on marketing@vetpartners.com.au or by telephone at (AU) 1800 881 864 during office hours. A copy of the Promoter’s privacy policy is available at partners/privacy-policy. The privacy policy contains information about how individuals may access or correct personal information or make a privacy related complaint.
Entry content
- By entering this Competition, Eligible Entrants grant the Promoter a non-exclusive licence to use the content of their entry, or any part of the content of the entry, in any way the Promoter wishes (including modifying, adapting, copying, cropping, retouching, editing, publishing, broadcasting or communicating the entry whether in original or modified form in whole or in part) in all media for the purposes of the Promoter’s business on its website, social media or in any marketing campaign, without payment to the Eligible Entrant of royalties or compensation. If requested by the Promoter, Eligible Entrants agree to sign any further documentation required by the Promoter to give effect to this clause 22.
- By entering this Competition, Eligible Entrants consent to the Promoter dealing with their entry content in any way that may otherwise infringe the Eligible Entrant’s moral rights, and agree not to assert their moral rights (wherever such rights are recognised) in respect of their entry against the Promoter or its assigns, licensees or successors.
- Eligible Entrants consent to the Promoter using their name, likeness, image and/or voice in the Main Event that they are a winner in any media for an unlimited period of time without remuneration or compensation for the purpose of promoting this Competition (including any outcome) and/or promoting any products or services by the Promoter.
General conditions
- The Promoter’s decision is final and binding and no correspondence will be entered into. The Promoter accepts no responsibility for late, lost or misdirected entries or other communications. Entries will be deemed void if illegitimate, forged, manipulated or tampered with in any way.
- Should an Eligible Entrant’s contact details change during the Competition Period, it is the Eligible Entrant’s responsibility to notify the Promoter. A request to access or modify any information provided as part of the redemption of a Prize should be directed to the Promoter.
- The Promoter reserves the right to request verification of the age, identity and residential address of winners and any other information relevant to entry into or participation in this Competition. Verification is at the discretion of the Promoter, whose decision is final. Failure by the Promoter to enforce any of its rights does not constitute a waiver of those rights.
- The Promoter reserves the right to disqualify any individual who submits an entry that is not in accordance with these terms and conditions, or who is involved in any way in interfering or tampering with the conduct of this Competition, has breached any of these terms and conditions, or engaged in any unlawful or other improper misconduct calculated to jeopardise the fair and proper conduct of the Competition.
- Winners may have rights under the Australian Consumer Laws and other similar legislation which cannot be excluded, restricted or modified by the Promoter. These terms and conditions do not exclude, restrict or limit those statutory rights in any way. However, to the extent that it is permitted to do so by law, the Promoter (including its officers, employees and agents) excludes all liability whether arising in tort (including without limitation negligence), contract or otherwise for any personal injury or any other loss or damage (including without limitation loss of opportunity or loss of profits) whether direct, indirect, special or consequential, arising in any way out of the Competition, including, without limitation:
- any technical difficulties or equipment malfunction (whether or not under the Promoter’s control);
- any theft, unauthorised access or third party interference;
- any entry that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter;
- any variation in market value to that stated in these terms and conditions;
- any tax implications; or
- the Prize or use of the Prize.
- If for any reason beyond the reasonable control of the Promoter this Competition is not capable of running as planned, the Promoter reserves the right in its sole discretion to take any action that may be available to it, and to cancel, terminate, modify or suspend the Competition, or amend these terms and conditions, unless to do so would be prohibited by law.